REFUND & DELIVERY POLICY

Please be aware that all prices are offered in the currency of United States Dollars or Canadian Dollars for certain tours in Canada. Prices may vary depending on availability. For example, prices may rise during holidays. All prices are subject to confirmation of payment. Prices can be raised without warning.

Your booking will begin the process of reservation. The cancellation fee will come into effect after you have made your booking. If your order cannot be checked for any reason, we will refund your transaction in full without any extra costs.

We suggest that each consumer thoroughly review the cancellation policy and also buy the "Cancel for Any Reason (CFAR)" travel insurance policy. Both hotel and tour schedules are scheduled in advance of time. No refund shall be made to any person who fails to appear on the day of departure.

Every reservation will be subject to the Cancellation Costs listed here, only if the tour booked has separate rates or fees set out in the Special Notes.

No reimbursement shall be made for any portion of the tour not used by the client since the departure of the tour, irrespective of any conceivable purpose.

Air fare is fully non-refundable on tours that provide air fare.

The hotel extension is non-refundable until it has been verified.

We may not consider altering the date of departure of the tour if it departs within 60 days.

Any cancellations must be made directly to Tours-USA.com.

Any tours may require a minimum number of people to work. The consumer involved may be entirely refunded or can prefer a comparable tour product as a replacement. However, please bear in mind that if this were to happen, it will be under very special and unusual conditions, because we would do our hardest to fulfill the travel needs of our customers.

Modification Fees: for any changes (date, departure place, tour, etc.) made to the reservation after an e-mail update has been received, the reservation is subject to an amendment fee of $500 per update. The amendment payments shall extend on all reservations, unless the tour booked has clear terms, fees and conditions set out in the Special Notes. Cancellation Costs refer on any reservation with a date of departure within 90 days.

If you wish to add an extra passenger to the reservation after it has been confirmed, we will only charge the difference in fares for the extra passenger. If the additional passenger has been registered, the reservation cannot be adjusted or cancelled without a cancellation fee. The standard cancellation procedure would refer to the cancellation of a customer's reservation.